Can I add my crew to LawnGuru?

Edited

As your business grows, you can easily add crew members to your LawnGuru account. In the platform, these secondary accounts are known as Managed Providers. This feature allows your team to view routes and complete jobs while you maintain full control over business settings and finances.

How to add a crew member

Setting up a Managed Provider is a simple two-step process:

  1. Application Setup: Have your crew member download the LawnGuru Provider application and create a basic account. They do not need to complete the full provider application or background check, as they will be operating under your existing business profile.

  2. Account Linking: Once their account is created, contact LawnGuru Provider Support with the email address your crew member used to sign up. Our team will then link their account to your host profile.

Features and permissions

Managed Providers have access to the essential tools needed to get the work done, but your sensitive data remains protected:

  • Job Management: Managed Providers can view your job board, navigate to properties, message customers, and mark jobs as complete (including uploading photos).

  • Financial Security: All earnings from jobs completed by a Managed Provider are sent directly to the host provider’s bank account.

  • Privacy: Sensitive banking information and payout settings are hidden and cannot be viewed or edited by Managed Providers.

Why use Managed Provider accounts?

  • Real-time Tracking: See exactly when and where your crews are working.

  • Better Communication: Customers can receive updates directly from the person performing the service.

  • Streamlined Operations: No need to share your primary login credentials, keeping your account secure.