How do I recommend an extra service to a customer?

The Recommend a Job feature is the best way to suggest additional services to your customers and increase your earnings. Use this tool to propose specialized services, capture on-site customer requests, or add extra work to a job you are currently completing.

When you recommend a service, you can choose to:

• Add it to the current job: Complete the extra work during your current visit.

• Schedule for a future date: Create a separate order for a later time.

1. Open the details of any accepted service.

2. Tap the three dots (•••) options button.

3. Select Recommend a Job.

4. Choose the service you wish to suggest. If the specific service isn't listed, scroll to the bottom to enter a Custom Service.

5. Enter clear details: Describe exactly what the quote covers so the customer knows what to expect.

6. Set your price: Enter the amount you wish to earn for the service, including the cost of any necessary materials.

7. Add photos (optional): Upload photos of the specific service area to provide visual context.

8. Select a date: Choose when you can complete the work and send the quote to the customer.

To avoid confusion and payment disputes, please be as specific as possible in your description.

• Be descriptive: Instead of saying "trim shrubs," specify "trim the three boxwood shrubs in the front walkway." If a customer opens a claim, we will refer to your specific description to resolve it.

• Pricing transparency: Do not discuss your price with the customer via chat, phone, or in person. LawnGuru and processing fees are automatically added to the quote the customer sees; mentioning a different price can lead to confusion.

If you need help, feel free to reach out to support anytime!