Tips for clearing snow on commercial properties

Commercial properties require specific attention to detail to ensure property managers and investors are satisfied with your work. Since these customers are often off-site, clear documentation is your best tool to prevent disputes and secure your revenue.

Before photos provide irrefutable evidence of the property's condition when you arrived. Most commercial clients rely entirely on your photos to verify the service.

• Document the full service area: Capture the entire driveways and sidewalks.

• Identify obstacles: If tenant vehicles, delivery trucks, or debris are blocking your path, take a photo. This proves why certain areas could not be cleared and protects you from "missed area" complaints.

After photos are your first line of defense against fix-it tickets and payment disputes.

• Consistency is key: Try to take your "After" photos from the same angles as your "Before" photos.

• Show the results: Ensure the images clearly show that the pavement is clear and that salt has been applied (if included in the order).

Where you push the snow is just as important as how well you clear it. Improper snow placement is a leading cause of commercial complaints.

• Don't block access: Ensure piles do not block parking spots, dumpsters, entry doors, or fire hydrants.

• Respect boundaries: Never push snow onto neighboring properties or into public streets.

• Maintain visibility: Avoid creating tall piles near exits or intersections where they might block the line of sight for drivers.

Commercial properties have high liability concerns regarding slip-and-fall accidents. Always ensure salt is applied evenly and documented correctly. For more details, see our guide on Tips for salting on snow clearing jobs.