Tips for salting on snow clearing jobs

When you provide salt or ice melt services, clear documentation is the best way to ensure you are paid fairly and to prevent customer disputes. Follow these tips to provide great service and protect your revenue.

The most common source of friction occurs when a customer cannot see that salt was applied to their property. To prevent fix-it tickets and payment delays, follow these two steps:

• Use colored salt or ice melt: Whenever possible, use a product that is tinted (blue, green, or orange). Colored products stand out against snow and ice, providing clear evidence that the service was completed as ordered.

• Take clear photos: Upload photos to the app that show the treated surface. If working at night, use your vehicle’s headlights or plow lights to ensure the salt crystals or pockmarked ice are clearly visible in the image.

Properly documenting your work helps reinforce the LawnGuru payment guarantee. By providing visual proof of salt application, you:

• Maximize your customer ratings

• Prevent unnecessary fix-it tickets

• Ensure there is no dispute regarding your upsell revenue